Hi to everybody....here's a humorous one relevant I think to all call centre workers...and us who are forced to use them...:))

The Call Centre

Oh what a brave new world we live in.
We’re now in the age of computerisation.
Our programs are working, our faxes are on,
our phone lines open and we’re ready to run,
but where, of where, have our orders gone?

It should be so easy but, sadly, it’s not.
The whole damned scheme has gone to pot.
Errors and bugs keep invading the system,
and, try as we might, they will not stop
and, as for the orders, we keep losing them!

We say to the client, ‘we’re so very sorry
for the delay, but we’re trying our best to see
where your order went, but not for a while
because, at the moment, our screens are down
so we won’t be able to access your personal file.’

‘I know we told you that your order would be
delivered today, but, if you can bear with me,
I’ll try and explain that it’s certainly on its way,
I put it through to the stock room after your call,
so I can’t understand how it’s gone astray.’

‘I’ve just got through to the manager on the floor
and, I’m sorry to tell you, I know it’s a bore,
but we’re out of stock. There were plenty about
but, unfortunately, my screen only shows what
we sell, I didn’t know we were all sold out.’

‘Sir, Sir, you sound strange. Are you all right?
I know you’re angry, but you gave me a fright.
The gurgles and gasps drowned what you said.
Do you want to re-order or leave it for now?
Sir, I can’t hear. Oh, damn, the phone’s gone dead.

*****

Great big hugs to one and all...